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Marlborough Primary SchoolCroeso i Ysgol Gynradd

Aiming for Excellence

What Do I Do if I Have a Concern?

We appreciate that from time-to-time parents/carers may want to raise a query or concern. To ensure that the query/concern is dealt with as quickly as possible, we request that all parents speak with their child's class teacher in the first instance. If the problem remains unresolved then parents are welcome to make an appointment to see in the first instance the year group or phase leader.

 

The below flow chart is designed to assist parents in understanding the process.

School Complaints Procedure

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